General Terms and Conditions

(This is a machine translation from the original Text. The legally binding German version can be found here. If your browser sets back to your chosen language please chooose manually German language version of our website)

1. Scope

The following terms and conditions apply to all orders made through our online shop. Our online shop is aimed exclusively at consumers.

Consumer is any natural person who concludes a legal transaction for purposes which cannot be attributed primarily to his commercial or self-employed professional activity. Entrepreneur is a natural or legal person or a partnership with legal rights which, when concluding a legal transaction, acts in the exercise of its commercial or independent professional activity.

2. Contractual partner, conclusion of contract, correction options

The purchase agreement is concluded with Tropical Mood - Oktay Akinci.

By submitting the products in the online shop, we make a binding offer to conclude the contract for these items. You can first add our products to the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided for and explained in the order process. The contract is concluded by clicking on the order button to accept the offer for the goods contained in the shopping cart. Immediately after sending the order, you will receive a confirmation by e-mail.

3. Contract language, contract text storage

The language(s) available for the conclusion of the contract: German and English

We save the contract text and send you the order data and our general terms and conditions in text form. For security reasons, the text of the contract is no longer accessible via the Internet.

4. Terms of Delivery

In addition to the stated product prices, shipping costs may still apply. For more information on possible shipping costs, please contact the offers.

In principle, you have the possibility to pick up at Tropical Mood, Winsstr. 19, 10405 Berlin, Germany at the following business hours: by arrangement

5. Payment

In our shop, the following payment methods are generally available to you:

Advance payment
If you select the payment method in advance, we will give you our bank details in separate e-mail and deliver the goods after receipt of payment.

Credit card
By placing your order, you provide your credit card details. Once you are legitimized as a legitimate cardholder, the payment transaction will be automatically executed and your card will be charged.

PayPal, PayPal Express
During the ordering process, you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, legitimize with your access data and confirm the payment order to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal immediately afterwards. Further information can be obtained during the ordering process.

PayPal Plus
As part of the payment service PayPal Plus, we offer you various payment methods as PayPal services. You will be redirected to the website of the online provider PayPal. There you can enter your payment details, confirm the use of your data by PayPal and the payment order to PayPal.

If you have chosen the payment method PayPal, you must be registered there or register and legitimize with your access data in order to be able to pay the invoice amount. The payment transaction is carried out automatically by PayPal immediately after confirmation of the payment order. Further information can be obtained during the ordering process.

Credit card via PayPal
If you have chosen the credit card payment method, you do not need to be registered with PayPal in order to pay the invoice amount. The payment transaction will be carried out by your credit card company at the request of PayPal immediately after confirmation of the payment order and after your legitimation as a legitimate cardholder, and will be charged to your card. Further information can be obtained during the ordering process.

Direct debit via PayPal
If you have chosen the direct debit payment method, you do not need to be registered with PayPal in order to pay the invoice amount. By confirming the payment order, you issue a direct debit mandate to PayPal. PayPal will inform you about the date of the account charge (so-called prenotification). Submitting the direct debit mandate immediately after confirmation of the payment order, PayPal invites its bank to initiate the payment transaction. The payment transaction will be executed and your account will be debited. Further information can be obtained during the ordering process.

Immediately by Klarna
After placing the order, you will be redirected to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount immediately, you must have a bank account activated for online banking, legitimize yourself accordingly and confirm the payment order to us. Further information can be obtained during the ordering process. The payment transaction will be executed immediately afterwards by Sofort and will be debited to your account.

Google Pay
In order to pay the invoice amount via Google Pay, you must be registered with the service provider Google, have activated the Google Pay function, legitimize yourself with your access data and confirm the payment order. The payment transaction will be carried out immediately after placing the order. Further information can be obtained during the ordering process.

Apple Pay
To pay the invoice amount via Apple Pay, you must use the Safari browser, which is registered with Apple, have activated the Apple Pay feature, legitimize yourself with your credentials, and confirm the payment order. The payment transaction will be carried out immediately after placing the order. Further information can be obtained during the ordering process.

Cash payment on pick-up
You pay the invoice amount in cash at the time of collection.

6. Retention of title

The goods remain our property until full payment has been made.

7. Transport damage

If goods are delivered with obvious transport damage, please complain to the delivery company as soon as possible and contact us immediately. Failure to make a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance company.

8. Warranties

Unless expressly agreed otherwise below, the statutory liability law for defects shall apply.
In the case of used goods, the following applies: if the defect occurs after the expiry of one year from delivery of the goods, the claims for defects are excluded. Defects that occur within one year of delivery of the goods can be claimed within the statutory limitation period of two years from delivery of the goods.
The above limitations and shortening of time limits do not apply to claims arising from damages caused by us, our legal representatives or vicarious agents
• in case of injury to life, body or health
• in the event of intentional or grossly negligent breach of duty as well as malice
• in the event of a breach of essential contractual obligations, the fulfilment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner may regularly rely (cardinal obligations)
• within the scope of a guarantee promise, if agreed or
• to the extent that the scope of application of the Product Liability Act is opened.
Information on any additional warranties and their exact terms can be found in the product and on special information pages in the online shop.

9. Liability

We are always liable without limitation for claims due to damages caused by us, our legal representatives or vicarious agents.
• in case of injury to life, body or health
• in the event of intentional or grossly negligent breach of duty
• in the case of warranty promises, if agreed, or
• to the extent that the scope of application of the Product Liability Act is opened.
In the event of a breach of essential contractual obligations, the fulfilment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner may regularly rely, (cardinal obligations) by slight negligence on the part of us, our legal representatives or vicarious agents, the liability shall be limited to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
In addition, claims for damages are excluded.

10. Dispute resolution

The European Commission provides a platform for online dispute resolution (ODR), which can be found here. We are ready to participate in an out-of-court arbitration procedure before a consumer arbitration board.

Terms and Conditions created with rechtstexter.de.

(This is a machine translation from the original Text. The legally binding German version can be found here.)